Shipping and Return Policy
SECTION 1 - FREE SHIPPING OVER $100
We offer Free Shipping in the US via USPS priority mail. International shipping is Free via USPS air mail service.SECTION 2 - SHIPPING OPTION LIMITATIONS
Because of our remote location in the Zuni Pueblo it is impossible to offer next day shipping service of any kind. Most USPS priority packages shipped from Zuni arrive within three to five days anywhere in the US. For a flat $20 fee we can ship USPS Express mail in the United States which will arrive in two days or for $42 we offer USPS global Express mail for international shipments (Shipping time varies by country but global priority is much faster than air mail).SECTION 3 - SATISFACTION GUARANTEED RETURN POLICY
If for any reason you are not completely satisfied with you purchase, or a portion of your purchase, you have 10 days to return the item(s) for a full refund. You will be responsible for return shipping costs. Items must be returned in the condition they were received and and secured in the original packaging. Upon receipt of the returned merchandise we will gladly apply the refund value to another item of your choosing or issue a full refund, no questions asked. Turquoise Village wants you to be proud of your purchase and we are dedicated to ensuring that you are completely satisfied with your experience.SECTION 4 - DAMAGES INCURRED THROUGH SHIPPING
If your package has suffered any damages via transit that have affected your merchandise we will gladly offer a refund or exchange. We do require that any damaged merchandise be returned to us at the following address prior to issuing a refund or exchange.
Turquoise Village
1184 Highway 53
P.O. Box 429
Zuni, NM 87327
